FAQs: MYCPD

MyCPD is a paid portal for medical professionals to earn CPD points online. By registering and paying the annual subscription fee, you’ll get access to a number of courses. These courses are only accessible by logging into our secure member portal. You can view and download the courses and when you are ready, you can proceed to the questionnaire. Online CPD has a number of great benefits, including reducing your carbon footprint, saving you time and travel costs.

A MYCPD subscription is a once-off fee for 12 months of access to all the courses for your profession, with no extra cost per article:

• Medical: R2,056
• Psychology: R1,712
• Medical technologists: R1,219
• Emergency care (EMC): R1,007

Groups of five or more can e-mail matthew@e2.co.za for a group offer. Register here.

The online CPD courses are a paid annual subscription. Event certificates are different: when you attend a conference that uses MYCPD's CPD tracking, such as events facilitated by Discovery Health in partnership with MYCPD, your attendance is recorded and the certificate is loaded to your MYCPD profile at no cost to you. If you are not a MYCPD member, use Find My Certificate with your professional number.

The HPCSA asks registered health practitioners to earn 30 Continuing Education Units (CEUs, or CPD points) every 12 months, including at least 5 in ethics, human rights and health law. Each point is valid for 12 months from the date of the activity. Requirements can differ between professional boards, so check the HPCSA's CPD guidelines for your registration category. A MYCPD subscription gives you access to at least 25 clinical and 5 ethics points, the full 30.

Medical doctors and GPs, psychologists, medical technologists and laboratory professionals, and emergency care practitioners at basic, intermediate and advanced life support level.

MYCPD® is a product of the E2 Group (E2 Solutions (Pty) Ltd), a South African company that has built CPD and membership management software for professional bodies since 2000. Organisations that want their own CPD platform can ask about a customised, white-labelled solution.

Each CPD course contains an article and a questionnaire. In each questionnaire, there are a range of multiple choice questions as well as select the correct answer questions. You will have two attempts to pass the questionnaire – it’s that easy to earn CPD points online.

Yes. Our CPD Course material is downloadable for you to use in the workplace, or to take offline. We encourage the use of as much material as you can find in our resources in each lesson.

You have access to the CPD Course for as long as it takes to complete the course.

If you have read the course material you must proceed to the questionnaire where you will get two attempts to pass. If you pass, the system automatically generates a CPD certificate and saves it to your profile for future reference. It’s that easy to earn CPD points online.

Our CPD vault is a great added benefit of registering with us. You can easily access and view all Certificates you have obtained. You can also upload Certificates received from outside events, storing them in one secure and central location.

Your certificate can be found in your Profile, which is accessible from the top toolbar of the site, once you are logged in. There is a specific tab in your profile labelled ‘My Certificates’, and it is in this area that all certificates are stored for you to download when you require them.

Additionally, at the completion of each course, a green Certificate button will appear, allowing you to immediately download the certificate. If this doesn’t work, it may be due to your pop-up blocker on your web browser. In any event, they are stored in your profile.

If an event organiser makes use of our CPD tracking software, your Certificate can be found in your Profile, which is accessible from the top toolbar of the site, once you are logged in. If you are not a member of MYCPD, you can make use of our ‘Find My Certificate’ search function found under the ‘Help’ tab.

Sure thing. Email us on matthew@e2.co.za. Provide us with the number of people wanting to register as well as their name, surname and professional number, and we’ll get back to you with our best offer. Only groups of five or more will be considered.

Unfortunately not. For a once-off amount, you get an annual subscription (12 months access) where you can view and take all the courses loaded on the platform. We have clinical as well as ethics courses available.

We do not store card details for clients. We have strict policies for this, and all cards are transacted through our payment gateway provider NETCASH who are compliant to standards. To learn more about them, visit their website at https://netcash.co.za/

We have a number of online payment options, including debit or credit card, fast EFT, cash payment options by downloading a barcode that can be scanned and cash deposited at a number of popular retailers. We only accept EFT deposits in exceptional circumstances. To request payment by EFT deposit, please email sales@mycpd.co.za with the subject line ‘Bank EFT request’.

Additionally, at the completion of each course, a green Certificate button will appear, allowing you to immediately download the certificate. If this doesn’t work, it may be due to your popup blocker on your web browser. In any event, they are stored in your profile.

Please email support@mycpd.co.za with the subject line ‘Urgent’. We will contact you immediately to sort out any issues.

Membership fee refund requests will be allowed where:

• An applicant has requested for cancellation of the application for membership which is still being processed, or
• Funds that have been wrongly deposited or transferred to the MYCPD bank account by a registered person or public, provided that such person provides proof of such payment; and
• MYCPD® has received the funds and those funds have been entered into its accounts.

Refunds are made into the account from which the money was received.

To request a refund, please email us at: support@mycpd.co.za with the subject line “Request for Refund’.